Why do I need auto insurance?
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In the event of an accident, auto insurance
provides legal and financial protection for you, your spouse/relatives
who live in your household, and others who have permission to drive
one of your insured vehicles. Your policy can provide coverage for
bodily injury and/or property damage that may be incurred during an
accident. In no-fault insurance states, your policy can provide this
kind of coverage no matter who is at fault for the accident.
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What type of coverage do I need?
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Most states require that you carry a minimum
amount of liability insurance. Liability insurance pays damages for
which you may be legally liable due to the ownership, maintenance or
use of your car. This coverage is sometimes expressed as a single
number (single limit), or a string of three numbers (split limit),
representing the limits to which you are covered. In split limit
liability, the first number is the amount for which you are covered
for any one person you injured in a single accident (bodily
injury/person). The second number represents the total amount for
which you are covered for all persons inured in any single accident
(bodily injury/accident). The last number is the amount for which you
are covered for any damage you may have caused to another's property
in a single accident (property damage).
Although there are state minimums for liability
insurance, you may want to consider purchasing more than the required
amount. Remember, make sure you can afford the risk you are taking;
you don't want to be caught short by a lawsuit and the expenses
necessary to defend yourself.
When buying automobile insurance, in addition to
liability insurance, you usually are buying a package of several
different coverages to meet all of your individual auto insurance
needs. The typical coverages to choose from are:
- Bodily injury (BI)
- Property damage (PD)
- Collision
- Comprehensive
- Medical payments
- Uninsured/Underinsured motorist
- Personal injury protection (PIP)
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Who does my auto insurance cover?
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Most auto policies cover you, your spouse, other
relatives who live in your household, and others who have your
permission to drive your insured vehicle. This would include people to
whom you knowingly lend your car. Check your policy, however. Some
policies have a Named Operator provision, which requires that all
drivers must be listed on the policy to be covered.
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How can I reduce my auto insurance rate?
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Auto insurance can be expensive, but with a
little planning you may be able to reduce your costs. Take a few
moments to see if any of these scenarios will help you get the
coverage you need at a lower rate:
- Choose the highest deductible you can
afford.
- Consider not buying certain types of
coverage, such as collision or comprehensive coverage, if you can
afford to pay for damages to your vehicle yourself should an
accident occur.
- Ask your insurance company if it offers a
discount.
- Buy used cars.
- Buy cars that aren't expensive to insure.
- Drive defensively.
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Do I need auto insurance on an old car with
little or no value?
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Yes, most states require that you carry a minimum
amount of liability insurance. Liability insurance pays bodily injury
or property damages for which you may be legally responsible due to
the ownership, maintenance or use of your car. You may, however, opt
out of collision or comprehensive coverage if the car has a low resale
value, although this may not be the best option for everyone.
Remember, only give up coverage if you can afford to pay for damages
to your vehicle yourself should an accident occur.
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What is a no-fault insurance state?
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Many states have passed laws permitting the
individual automobile accident victim to collect directly from his or
her own insurance company for medical and hospital expenses,
regardless of who was at fault in the accident. This differs from the
traditional tort system where the victim can sue for compensation for
damages. There are many variations in the laws of those states that
have no-fault statutes. Most states restrict the individual's right to
sue the negligent party unless the claim exceeds a certain stated
limit.
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Is a rental car covered under my auto policy?
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Policies vary greatly in this respect and you may
or may not have coverage. For instance, some policies will cover
rentals for personal travel but not for business travel. Additionally,
the insurance package offer by the rental agency may not cover you the
way you need or expect. To make sure you are appropriately covered,
talk to your insurance company about the treatment of rental cars
specifically for your policy.
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What should I do if I have an accident?
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If you have an accident, take your time to gather
the information you will need to report a claim correctly and quickly.
Summon the police to file a report. (Make sure to get a copy of the
report.) Get the license and insurance information of the other
driver, and the names, addresses and phone numbers of as many
witnesses as possible. Write down everything you can remember about
the accident while it's fresh in your mind. If possible, take pictures
of all vehicles involved in the accident to prevent the other parties
from claiming damage to a vehicle that was not related to the
accident. Call your insurance company or your insurance agent right
away. Finally, start a file for all the paperwork that will
accumulate. Don't throw anything out. Make brief but clear notes of
all your contacts with the insurance company, body shop, health care
providers, lawyers, and anyone else involved, and keep all the
information in the file for quick and easy access. You should retain
this information for three to five years until the claim clears your
record.
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Do I need to wait until my policy comes up
for renewal to switch insurance companies?
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You can change insurance companies anytime, but
in some states, you may be hit with a short-rate penalty for switching
carriers before your policy expires. Check with your current insurance
company before switching to determine if you'll be penalized. If so,
do the math. Sometimes the savings you realize from moving to another
insurance company will offset any mid-term cancellation penalties.
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Do I have to use my insurer's body shop for
repairs?
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No. Most states have "anti-steering" laws that
say insurers can't force you to go to a particular repair facility.
However, if you choose to use a body shop not recommended or approved
by your insurer, you may have additional out-of-pocket expenses.
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I've just been in an accident. How will the
insurer issue the check to repair my car?
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It depends on whether or not you're in a
first-party or third-party claim situation. In a first-party
situation, when the claim is being paid by your insurer, the check
will likely be made out to you and the body shop. In a third-party
situation, when the claim is being paid by the other driver's insurer,
it's likely that the check will be made payable to you alone.
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How do you reduce the cost of collision
coverage?
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You can do one of two things: raise your
deductible or drop your coverage. The deductible is what you pay out
of your own pocket before your insurance policy kicks in. The higher
the deductible, the lower your premium. For example, increasing your
deductible from $200 to $500 on collision coverage could reduce your
premium by as much as 30 percent, according to the Insurance
Information Institute. Make sure that you can afford the higher
deductible.
Collision coverage is generally not worth
purchasing on older vehicles with high mileage and/or little value
because if you ever need to file a claim for significant damages, your
insurance company will likely declare your vehicle a total loss rather
than fix it. That's because the cost of fixing an older vehicle far
exceeds its market value. The value you get for the vehicle in the
total loss may not justify the premiums you pay for the collision
coverage.
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Which coverages pay for damages to my
vehicle?
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Depending on what kind of damage your car
suffers, one of your physical damage coverages comprehensive or
collision insurance will pay for the damages. If your car is hit by
a deer or other animal, stolen, catches on fire, or is vandalized,
your comprehensive coverage will kick in. If you crash into something
and damage your car, your collision coverage will kick in. Both of
these coverages are optional and, of course, adding them to your
policy will raise your insurance premium.
If you have a loan for the purchase of your
vehicle, your bank may have requirements as to whether you need to
have both comprehensive or collision coverage on your policy. Be sure
to check with your bank at the time of the loan.
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I'm moving to another state temporarily. Do I
need to purchase coverage in that state?
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If you are moving to another state for more than
six months, the proper procedure is to purchase coverage in your new
state. That way, you can avoid any potential questionable-coverage
issues. And since many policies expire after six months, you would
need to purchase coverage at that time, at your new address, unless
you maintain a permanent address in your home state.
If you intend to have a vehicle out-of-state for
an extended period of time, check with your auto insurance agent.
There may be special problems with your coverage if you do not have
your normal "drive to work" for an extended period. Keep in mind,
however, that your current insurance policy says you are covered
anywhere in the United States.
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I recently moved to the United States from a
foreign country, and I had an excellent driving record in that
country. Why are my auto insurance rates so high?
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While auto insurers can use a number of factors
to determine your premium, including your age, where you live, and how
many miles you drive each year, one of the biggest factors they use is
your driving record. Since you do not have a driving record in the
United States, your premiums will be high because the insurance
company has no record of how you drive here.
Once you have driven in the United States for a
few years and established a safe driving record, your rates should go
down.
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Do I need to purchase insurance before I buy
a new car?
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If this is your first car, yes, you'll have to
buy auto insurance before you drive your shiny new car off the
dealer's lot. If you are financing the purchase, the lender may
require that you buy a policy with comprehensive and collision
coverages. Not all states require the purchase of liability coverage.
If you have owned a vehicle and already have an
auto insurance policy, that will generally cover your new automobile
for a period of up to 30 days after you buy it. Once that 30-day
period is up, you'll have to talk with your insurance agent or company
representative to insure that new vehicle. If you are buying a car new
from a dealer, your dealer will probably help you by contacting your
insurance agent with the new vehicle information, to speed up the
process. (Policy will not cover comprehensive damage and collision if
current policy doesn't have it.)
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Can I demand original equipment manufacturer
(OEM) parts in the repair of my vehicle?
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Yes, you can always request original equipment
manufacturer parts after you've had an accident. Currently, however,
some insurance companies might not cover the full cost of OEM parts,
if they permit the use of what are called "aftermarket" or "generic"
parts.
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Should I expect my premium to rise if I
reported an accident to my insurance company in which I was not found
at fault?
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You should not see a premium increase solely
because you were in an accident in which another person was at fault.
However, you may receive a premium increase if
that accident was one of several you have had throughout the year or
in recent years. If you had several accidents, even if you were found
not at fault in each of them, the insurance company may assume there
is something hazardous about your driving and thus charge you a higher
premium.
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Do red vehicles cost more to insure than
other vehicles?
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No. Your insurance company does not consider the
color of your vehicle when calculating your insurance premium. Factors
that insurers consider include your driving experience, the kind of
vehicle you drive, the number of miles you ordinarily drive each day,
your claims history, in some states your credit history and your
driving record.
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Which states require drivers to buy liability
insurance?
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Most states mandate that all drivers provide
proof of financial responsibility at registration time or after an
accident. Essentially, that's proof that you can pay for an accident.
You can do this one of two ways: Post a bond for (amount may vary by
state), or buy auto-liability insurance. Most people choose the latter
because they don't have thousands in cash lying around.
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I just got a speeding ticket. How much will
it affect my auto insurance premium?
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We cannot tell you whether your auto insurance
premium will increase, or by how much. That's because some states have
laws governing when and why auto insurers can change policyholders'
premiums. Often, insurers are not allowed to raise your rates after
just one speeding ticket or other citation. So if this was your first
ticket, you might not see any change in your rates.
Even if you have received speeding tickets in the
past, different companies have different practices when it comes to
raising premiums. Some companies will consider the severity of your
violation and raise your rates accordingly; others will raise rates a
specific amount per violation.
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What are reasons for being classified as a
high risk driver?
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Some of the reasons a state might classify a
driver as high risk include:
- DUI (drunk driving).
- Serious moving violations such as reckless
driving.
- Racking up a lot of highway points in a
short period of time.
- Being pegged as a habitual traffic
offender.
- Causing an accident while uninsured.
Regulations vary from state to state, but
high-risk drivers usually have to carry a special form of insurance
for three years. More insurance companies are now willing to sell
policies to drivers who have been identified as high risk; however,
those policies are going to be more costly than a standard auto
policy.
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My teenager just got a driver's license and
the insurance rates are through the roof. Do I have to add him to my
policy? Do I have any other options?
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It usually makes good financial sense to add your
teen as a driver to your existing policy, but only after he or she
begins driving, including with a learner's permit or some form of
temporary license. In addition, if you're driving an expensive car, it
might make more financial sense to buy your teen a safe, older vehicle
and get him a policy of his own.
However, in some states, this might not help,
since having a teen of legal driving age in the house automatically
raises your premiums due to the increased risk of that teen driving
your vehicle.
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What can I do to protect myself against
uninsured drivers?
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Purchasing uninsured/underinsured motorist (UM/UIM)
coverage can protect you against loss in an accident with an uninsured
driver. In many states, UM coverage is required by law.
UM coverage will pay for medical bills and pain
and suffering if you are hit by an uninsured driver. In some states,
UM property-damage coverage is available. If your car is damaged by an
uninsured driver and you have UM property-damage coverage, you'll be
able to get your car fixed under this coverage, rather than using your
collision coverage.
Generally speaking, UM property-damage coverage
carries a lower deductible than collision coverage.
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What does homeowners insurance cover?
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Homeowners insurance consists of six different
types of coverage to protect you and your property from damage as a
result of repair, replacement, legal and medical expenses.
- Coverage A protects the
structure of your home and other structures attached to it.
- Coverage B provides
protection for other structures or dwellings on your property but
not attached to your residence.
- Coverage C covers damage
to your personal effects owned or used by you while anywhere in the
world.
- Coverage D reimburses you
for expenses you may incur if your home becomes uninhabitable due to
a loss covered by the insurance policy.
- Coverage E provides
coverage if another person brings a claim or lawsuit against you for
bodily injury and/or property damage resulting from negligence on
your property.
- Coverage F provides
coverage for medical payments if a third party is injured by or on
your personal property.
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How much coverage do I need?
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Determining the amount of coverage you need is
sometimes complicated. Here are some tips to make sure you get the
homeowners insurance that's right for you:
- Take inventory. Before
you begin shopping for insurance, make sure you have a list of
everything you would like to insure.
- Get an appraisal. Explore
what it would cost to rebuild your home. Many insurance companies
require that your home be insured for at least 80% of its
replacement value to be covered for replacement cost.
- Consider liability. If
you have children, a swimming pool or entertain often, consider an
umbrella liability policy, which, for a premium, will extend your
liability coverage limits.
- Insure your house, not the land.
Don't include the value of your land in deciding how much
homeowners insurance to buy. The land under your house isn't at risk
from theft, windstorm, fire and the other perils covered in your
homeowners policy.
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How can I reduce the cost of my homeowners
insurance?
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Insurance is a highly competitive business, and
the price you pay for your homeowners insurance can vary by hundreds
of dollars from insurance company to insurance company. Here are some
ideas for possibly reducing the risk (and the premium) you present to
an insurance company:
- Compare different carriers.
- Consider raising your deductible.
- Buy your auto and home policies from the
same insurer.
- Buy a home that is less expensive to
insure.
- Ask about discounts.
- Compare the limits in your policy and the
value of your possessions at least once a year.
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What is the difference between a cash value
policy and a replacement value policy?
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Your policy can insure possessions in one of two
ways for either cash value or replacement value. Cash value coverage
takes into account the age and condition of items at the time of
damage or loss and will compensate you for a portion of the original
purchase price. A replacement value policy will pay you to purchase
the same or comparable item at today's costs. Replacement value
policies tend to cost more than cash value policies.
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When and where are my personal effects
covered?
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Whether you own or rent your home, your insurance
policy covers damage to your personal effects owned or used by you
while anywhere in the world. This includes while you are traveling or
while your property is in transit. Be careful, however, most policies
have a $1000 coverage limit on expensive personal items such as
jewelry, furs, cameras, musical instruments and fine art. You can
purchase additional coverage for these items if needed.
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Does homeowners insurance cover flood damage?
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No. If you are in a flood prone area it may be
wise to purchase flood insurance. In some parts of the country, homes
can be damaged or destroyed by mudslides. This risk is also covered
under flood policies. Contact your insurance company representative to
get this insurance. For information about claims related to flood
insurance, call the Federal Insurance Administration at
1.800.427.4661.
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Does homeowners insurance cover earthquake
damage?
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No, earthquake coverage is sold as additional
coverage to the homeowners policy. To determine whether you should
purchase this insurance, talk to your insurance company. In earthquake
prone areas, the price of this insurance is relatively high. In other
areas, it is relatively inexpensive.
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Is my boat covered under my homeowners
policy?
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If the boat is stolen from your residence, in
most cases, you can recover only $1,000. If the boat is stolen from
property other than your insured premises, you are not covered. You
are also not covered for liability arising from an accident with the
boat. A homeowners policy typically provides liability coverage only
for boats with engines less than 25 horsepower. Talk to your insurance
company about getting extra coverage, including theft and liability,
for your boat, yacht, or personal watercraft.
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I am about to install a pool on my property.
What are the insurance ramifications?
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Call your insurance company as you will probably
want to increase your coverage for damages and liability. In fact, it
is a good idea to inform your insurance company of any major changes
you make to your premises to make sure you are appropriately covered.
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Can I be held liable if guests from my party
have an accident after they leave?
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Possibly. Each state is different in how they
treat this issue, so talk with your insurance company to find out what
responsibilities apply to your situation. If you entertain often, you
may want to consider an umbrella liability policy which, for a
premium, will extend your liability coverage limits.
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What does "HO" stand for?
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The acronym HO stands for homeowner. Different
types of homeowners policy forms are referred to as HO-1, HO-2, HO-3,
and so forth. There are seven basic kinds of home insurance policies
and they're pretty much the same regardless of where you live except
for Texas. They tend to be defined by the perils they cover:
- HO-1 (Basic homeowners).
Covers your dwelling and personal property against losses from 11
types of perils: fire or lightning; windstorm or hail; explosion;
riot or civil commotion; aircraft; vehicles; smoke; vandalism or
malicious mischief; theft; damage by glass or safety glazing
material that is part of a building; and volcanic eruption.
- HO-2 (Basic homeowners plus).
Covers dwelling and personal property against 11 perils
plus six more: falling objects; weight of ice, snow or sleet; three
categories of water-related damage from home utilities or
appliances; and electrical surge damage.
- HO-3 (Extended or special
homeowners). Covers 17 stated perils plus any other peril
not specified in your policy, except for flood, earthquake, war, and
nuclear accident.
- HO-4 (Renters coverage).
Covers only personal property from 17 listed perils.
- HO-5 (All risk coverage for
building and personal property). This policy form isn't
sold very often.
- HO-6 (Condominium coverage).
Covers personal property from 17 listed perils along with
certain building items in which the unit owner might have an
insurance interest.
- HO-8 (Basic older home).
Covers dwelling and personal property from 11 perils. Differs from
HO-1 in that it covers repairs or actual cash values not
rebuilding costs. This is for homes where some historic or
architectural aspects make the home's replacement cost significantly
higher than its market value.
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I have a dog that bit someone once. Will that
affect my chances of getting homeowners insurance?
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While having a dog with a history of biting
doesn't automatically disqualify you from getting a homeowners policy,
it can make it more difficult and more expensive, especially after
several recent high-profile cases in the news with dogs attacking
neighbors. You might end up having to get a policy that excludes
coverage for anything your dog does, or purchase additional liability
coverage specifically for your dog.
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I can't find homeowners insurance. I've
checked with many insurers but no one will sell me a policy. What can
I do?
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Many states have an "insurer of last resort,"
usually called a FAIR Plan. FAIR Plans were created to give those who
couldn't get insurance from the private market a chance to purchase
homeowners insurance. Your insurance agent will be able to help you
determine if you are eligible for coverage by your state's FAIR Plan
or if there are other options you can explore. Or you can contact your
state department of insurance.
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Do I need to buy flood insurance?
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If you want your belongings covered specifically
against damages caused by a flood, the answer is yes. Basic homeowners
insurance policies do not cover damage from flooding. Because flood
damage happens so infrequently in many areas most insurance
companies won't even consider writing flood coverage. The National
Flood Insurance Program (NFIP) underwrites the overwhelming majority
of flood policies in the United States. While most people should at
least think about getting flood insurance, it is true that some people
need it more than others. It's also the case that some areas may
require you to carry flood insurance.
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What is a home warranty?
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A home warranty will cover repair or replacement
costs on items in your home such as your refrigerator and other major
appliances, or your central air conditioning system. You do need to
have everything in good working order before purchasing a home
warranty.
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What is the typical process for processing
claims?
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Here is a general idea of the claims process:
- Insured calls insurance agent or claim
service center to report a claim.
- Claim received in local claim office from
service center.
- The insured receives a call from the claim
department to review loss facts and claim-handling procedures.
- If an inspection is not needed, the
adjuster requests information needed to process the claim and issue
a settlement check.
- If an inspection is needed, the claim is
assigned to a field adjuster who contacts the insured and sets an
appointment.
- If a contractor is involved, the adjuster
attempts to meet with the customer and the contractor to reach an
agreed scope and dollar amount of loss. An estimate is prepared and
a check is written for the damages.
- If a contractor is not involved, the
adjuster prepares an estimate and issues a check for the damages.
- If the insured obtains a contractor after
the loss is settled, the insured is instructed to have the
contractor review the estimate and contact the adjuster with any
discrepancies.
- Every attempt is made to reach an agreed
price with the contractor and resolve any discrepancies. If
additional money is owed, a supplemental estimate is prepared and a
check issued.
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Who sells insurance for mobile homes?
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Your state's department of insurance should be
able to provide you with a list of companies that write mobile home
insurance in your state, and possibly a brochure with shopping tips.
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Will filing one claim on my homeowners
insurance cause my rates to go up?
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It depends. Once an insurer reviews your loss
history and finds none, one claim should not affect your rates. If the
claim exposes some greater risk on your property, however, such as
owning a trampoline or new swimming pool, then you may face a rate
increase. Or if less than adequate maintenance is discovered during
review of the claim, you may also see a change in your premium or be
required to review the entire policy.
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Can I insure my parents' home for them?
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No. Generally, you have to own the property that
you insure. However, there may be ways for you to take charge of
paying for the insurance premiums on your parents' home. Contact your
insurance company for more information.
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Where can I find more information about
renters insurance?
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If you own and insure a car, you might ask your
auto insurer if it can "bundle" the two policies auto and renters
together in order to receive a discount.
You can also contact your state department of
insurance about providers of renters insurance.
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If a tree falls on my house from my
neighbor's yard, who pays for the damage?
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Generally the insurance responsibility lies with
whoever's property is damaged. In other words, if a tree falls on your
home, no matter where the tree came from, your insurance company
should pay for your home repair.
An exception would be if the damage occurred as a
result of negligence. For instance, if the tree was dead before it
fell, and you had proof that your neighbor knew the tree was dead, the
damage becomes your neighbor's liability.
As a rule, state insurance officials suggest that
you file a claim with your insurance company and let them deal with
it.
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We're going to be building a house. How do I
insure it while it's under construction?
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Basically, you just need a standard homeowners
policy. You should make sure to tell the insurance company or your
insurance agent that the house is currently under construction. In
many cases, your lending institution will require the insurance
coverage be in place before construction starts.
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I own a home that no one is currently living
in. Will it be difficult to insure?
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It certainly could be. There are several factors
that will influence whether or not you can get insurance for your
vacant home. Is the house currently for sale? How long do you plan to
leave it vacant? Does someone check on it regularly? Is the house
secluded from view? Are water and electricity still connected?
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Who needs renters insurance?
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If you rent and have belongings that you can't
afford to replace if something happens to them, you need renters
insurance. Your landlord may carry insurance, but it will not protect
your belongings against fire, smoke, or wind damage, and it will not
cover vandalism or theft.
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What does renters insurance cover?
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Renters insurance can protect your personal
belongings or items that are "in your possession" (such as leased or
borrowed items) against losses due to fire, smoke, wind, water,
lightning, vandalism, or theft. Your policy can insure possessions in
one of two ways for either cash or replacement value. Cash value
coverage takes into account the age and condition of items at the time
of damage or loss and will compensate you for a portion of the
original purchase price. A replacement value policy will pay you to
purchase the same or comparable item at today's costs. Replacement
value policies tend to cost more than cash value policies.
Some expensive possessions, such as jewelry or
computers, are only covered up to a specified limit on a basic policy.
Ask the insurance company what items are included in your policy and
up to what limits. You may need to purchase additional coverage for
these types of belongings.
Renters insurance will also cover you if someone
slips and falls in your apartment or is injured by any of your
possessions. The insurance should cover your responsibility to pay
medical expenses resulting from these injuries and may cover legal
defense costs if you are taken to court over the accident.
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How can I reduce the cost of my renters
insurance?
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Renters insurance is important, and you should
always ensure you have the necessary amount of coverage. However, with
a little planning, you may be able to reduce your premiums. Take a few
moments to see if any of these options will help you get the coverage
you need at a lower rate:
- Consider raising your deductible.
- Shop around.
- Ask about discounts.
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